{"id":1586,"date":"2023-05-08T03:11:38","date_gmt":"2023-05-08T01:11:38","guid":{"rendered":"https:\/\/www.clarum-services.com\/?p=1586"},"modified":"2023-05-08T06:29:59","modified_gmt":"2023-05-08T04:29:59","slug":"la-gestion-de-la-maintenance-assistee","status":"publish","type":"post","link":"https:\/\/www.clarum-services.com\/index.php\/2023\/05\/08\/la-gestion-de-la-maintenance-assistee\/","title":{"rendered":"La gestion de la maintenance assist\u00e9e"},"content":{"rendered":"\n
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La gestion des demandes clients est un enjeu crucial pour les entreprises de services.
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Dans le domaine des Services G\u00e9n\u00e9raux o\u00f9 la r\u00e9activit\u00e9 et la qualit\u00e9 des prestations sont essentielles, la mise en place d’une plateforme de gestion des demandes peut faire toute la diff\u00e9rence. C’est pourquoi chez Clarum Services, nous avons fait le choix d’utiliser un logiciel de cartographie des locaux associ\u00e9 \u00e0 un portail de demande en ligne.<\/strong>

Ce type de logiciel, \u00e9galement connu sous le terme de CMMS (Computerized Maintenance Management System) ou GMAO (Gestion de la Maintenance Assist\u00e9e par Ordinateur), permet de cartographier les locaux de nos clients<\/strong> et d’y associer des informations d\u00e9taill\u00e9es sur les t\u00e2ches \u00e0 r\u00e9aliser. Il facilite la planification des interventions et la gestion des ressources<\/strong>, ainsi que le suivi des demandes en temps r\u00e9el.<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

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Optimiser la planification
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L’int\u00e9r\u00eat d’un tel outil ne se limite pas \u00e0 la gestion des demandes clients. Il permet \u00e9galement d’optimiser la planification des t\u00e2ches<\/strong> en fonction des sp\u00e9cificit\u00e9s de chaque site, ce qui garantit une efficacit\u00e9 accrue et une meilleure satisfaction client. En effet, gr\u00e2ce \u00e0 la cartographie des locaux, les \u00e9quipes peuvent planifier leur intervention<\/strong> en fonction des zones les plus sensibles ou les plus fr\u00e9quent\u00e9es, en s’assurant ainsi que les prestations soient effectu\u00e9es de mani\u00e8re optimale.

Enfin, les logiciels SAAS pour la cartographie des locaux permettent une meilleure coordination entre les diff\u00e9rents intervenants sur le site, comme les \u00e9quipes de maintenance et les services de s\u00e9curit\u00e9. Avec une vue en temps r\u00e9el de la situation sur site, les \u00e9quipes peuvent mieux coordonner leurs efforts pour garantir la s\u00e9curit\u00e9 et le bon fonctionnement des locaux.<\/strong><\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

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Une communication fluide
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En outre, l’utilisation d’un portail de demande en ligne permet \u00e0 nos clients de soumettre rapidement et facilement leurs demandes de prestations suppl\u00e9mentaires ou de signaler des dysfonctionnements \u00e9ventuels. Cela contribue \u00e0 r\u00e9duire les d\u00e9lais en offrant une plus grande r\u00e9activit\u00e9 aux demandes<\/strong>, tout en garantissant une transparence totale sur les prestations effectu\u00e9es.

La gestion centralis\u00e9e des demandes de services est l’un des principaux avantages de l’utilisation de logiciels SAAS pour cartographier les locaux. Avec cette solution, les clients peuvent facilement effectuer des demandes de services via un portail en ligne, qui est accessible 24 heures sur 24, 7 jours sur 7<\/strong>. Cela permet une gestion plus rapide et plus efficace des demandes, ce qui se traduit par une r\u00e9duction des temps d’attente et une optimisation des actions.<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

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Des applications s\u00e9curis\u00e9es
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Les logiciels SAAS pour la gestion des locaux offrent \u00e9galement des mesures de s\u00e9curit\u00e9 renforc\u00e9es. Ils permettent une gestion centralis\u00e9e des donn\u00e9es clients, ce qui r\u00e9duit les risques de fuites de donn\u00e9es ou d’acc\u00e8s non autoris\u00e9s. Les donn\u00e9es clients sont stock\u00e9es de mani\u00e8re s\u00e9curis\u00e9e dans le cloud, avec des protocoles de s\u00e9curit\u00e9 stricts pour emp\u00eacher tout acc\u00e8s non autoris\u00e9.

Chez Clarum Services, nous avons choisi d’utiliser un logiciel de cartographie des locaux associ\u00e9 \u00e0 un portail de demande en ligne<\/strong> pour garantir \u00e0 nos clients des prestations de qualit\u00e9 sup\u00e9rieure. Cette m\u00e9thode de travail permet une planification optimis\u00e9e des interventions, une r\u00e9activit\u00e9 accrue et une transparence totale sur les prestations effectu\u00e9es.<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n

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Un expert vous r\u00e9ponds<\/strong><\/h2><\/div><\/div><\/div>\n\n\n\n

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Contactez-nous<\/a><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n
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Ce type de logiciel, \u00e9galement connu sous le terme de CMMS (Computerized Maintenance Management System) ou GMAO (Gestion de la Maintenance Assist\u00e9e par Ordinateur), permet de cartographier les locaux de nos clients et d’y associer des informations d\u00e9taill\u00e9es sur les t\u00e2ches \u00e0 r\u00e9aliser. Il facilite la planification des interventions et la gestion des ressources, ainsi que le suivi des demandes en temps r\u00e9el.<\/p>\n","protected":false},"author":1,"featured_media":1587,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"qubely_global_settings":"","qubely_interactions":"","_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-1586","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-le-saviez-vous"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"qubely_featured_image_url":{"full":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8.png",1024,1024,false],"landscape":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8-1024x750.png",1024,750,true],"portraits":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8-540x320.png",540,320,true],"thumbnail":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8-150x150.png",150,150,true],"medium":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8-300x300.png",300,300,true],"medium_large":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8-768x768.png",768,768,true],"large":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8.png",1024,1024,false],"1536x1536":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8.png",1024,1024,false],"2048x2048":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8.png",1024,1024,false],"qubely_landscape":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8-1024x750.png",1024,750,true],"qubely_portrait":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8-540x320.png",540,320,true],"qubely_thumbnail":["https:\/\/www.clarum-services.com\/wp-content\/uploads\/2023\/05\/n_image_of_a_mapping_of_office_type_premises_17b1ae01-56bb-4876-8faf-83a911f445e8-140x100.png",140,100,true]},"qubely_author":{"display_name":"Pouchon","author_link":"https:\/\/www.clarum-services.com\/index.php\/author\/pouchon\/"},"qubely_comment":0,"qubely_category":"Le saviez-vous<\/a>","qubely_excerpt":"Ce type de logiciel, \u00e9galement connu sous le terme de CMMS (Computerized Maintenance Management System) ou GMAO (Gestion de la Maintenance Assist\u00e9e par Ordinateur), permet de cartographier les locaux de nos clients et d'y associer des informations d\u00e9taill\u00e9es sur les t\u00e2ches \u00e0 r\u00e9aliser. 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